Refund policy

7-Day Exchange Policy

We offer exchanges only within 7 days of receiving your order. No refunds are available.

Items must be unworn, unused, with tags attached and in their original packaging. Please provide your order number or proof of purchase when requesting an exchange.

All courier charges associated with the exchange, including sending the item back and delivering the replacement, must be paid by the customer.

Please contact us before sending any item. Our team will provide the exchange instructions and return address.

WhatsApp: 03066027744
Email: elvaya.intimate3@gmail.com